Shipping Policy

How does the delivery process work?
We will ship within 7 business days of an order being placed after acceptance of an order. Delivery times are influenced by product availability, geographic location of customers, customers' shipping destination and the courier partner's time-to-deliver in customers' location.

Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition. After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?
We package our products in boxes, which are covered in a plastic layer. We take the utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond our control, the items delivered might get damaged in transit. We would be more than happy to replace or cancel your order under such circumstances. We would request you to let us know of the damage the day you receive it. We pride ourselves on the quality of our packaging.

My order has been shipped. Now how can I track it?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can expect your order to be delivered to you in 2-3 working days in major cities and 12-15 days for other locations as per your pin code. You can track the status of your package 24 hours after your order is dispatched from our warehouse. Our trusted courier partners are UPS or USPS

Are there any shipping charges applicable to my order?
Shipping is based on the size and weight of the product. On each product page, you can scroll down and select the ‘Shipping Options’ tab. From there you will be able to view several different shipping methods and costs for your desired item.

Delivery Options & Estimates
We use UPS, UPS EXPRESS for shipping. You will have the option to choose your desired carrier during checkout. United States: UPS Standard: 2-5 business days (with insurance and tracking) UPS Expedited: 3 business days (with insurance, tracking and guaranteed delivery times) UPS Express: 1-2 business days (with insurance, tracking and guaranteed delivery times)

How can I find out more information about my order?
You can email us at sales@labellesince1919.com
Call us at 407-422-3565