Storage renewals commence on March 1st. The process of renewing the entire vault takes us a few months. You can expect your bill to arrive between March and June, as we methodically renew each coat in the storage facility based on the sequence in which they are stored.

We provide a default liability insurance of $100 per garment, which is standard practice in the fur industry. For increased coverage, you'll need to acquire an additional insurance policy.

The insurance cost may differ depending on the specific garment. However, we recommend insuring your coat through your homeowner's insurance policy. Unlike our coverage, which is limited to the time your garment is in our care, your personal policy will extend protection to the garment whether it's in our possession or yours.

If you plan to collect your coat in person at our store, we can retrieve it for you on the spot since we store everything on-site. However, we'd appreciate a day's notice so we can have your coat ready for you upon your arrival. If you need your fur shipped out of storage, please allow us 24-48 hours to prepare your package. We prefer to avoid shipping on Fridays to prevent your items from sitting in a UPS warehouse over the weekend. Based on your location, we recommend scheduling shipments for Mondays through Wednesdays.

The prevailing UPS insurance rates for shipping are $15 for every $1,000 in coverage, and we extend these contracted UPS rates directly to our customers. So, if you opt for $1,000 in shipment insurance, your charge will be $15. Should you choose to insure your shipment for $3,000, the fee would be $45.

We exclusively utilize UPS for all our shipping needs, as FedEx does not offer insurance coverage for fur garments.