Nationwide Fur Storage Shipping Program - Request a label to send furs to storage.
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Detailed Instructions for the Nationwide Fur Storage Shipping Program
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Initiation: Begin your fur storage shipping process by selecting "Request a Shipping label to send furs for storage" on our platform.
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Scheduling Your Label Receipt: Navigate to the "schedule time" section and choose your preferred day. This determines when you'd like to receive the shipping label, helping us organize and prioritize our tasks.
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Adding to Cart: Once you've set the desired date, add the label request service to your shopping cart to proceed.
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Checkout Process:
- As you navigate through the checkout: a. There's an option to insure your precious furs during transit. We recommend considering this for added security and peace of mind. b. Ensure that you input YOUR correct address in the "SHIP TO" field, as this signifies the origin point of your fur shipment.
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Shipment Method Decision:
- We provide flexibility in how you'd like to send your furs: a. For a nominal fee of $20, you can opt for our UPS home pick-up service. If you choose this convenient method, our team will contact you to confirm the most suitable pick-up time. b. Alternatively, our shipping label will feature 2-3 of the nearest UPS drop-off points, guiding you to conveniently situated locations.
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Order Finalization: Complete the transaction steps. It's essential to note that the shipping label request does not carry any associated cost.
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Receipt of Label and Tracking: After processing your request, our team will promptly email the designated shipping label. Alongside this, a tracking number will be provided, empowering you to monitor the transit journey of your fur items.
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Post-Delivery Process: Upon the safe arrival of your fur items at our facility, our team will systematically store your furs and, subsequently, send you a comprehensive storage receipt and invoice detailing the specifics.
We're committed to offering a seamless and trustworthy experience for your fur storage needs. We appreciate your trust in our services and are here to assist every step of the way.
To ensure the lasting beauty of your fur:
- Professional Storage: Furs require specialized care to maintain their luster and feel. It is paramount that all furs be stored professionally.
- Complimentary Service: We value our customers and their exquisite selections. That's why every fur purchase from LaBelle is treated with utmost care and is entitled to 1-year of complimentary professional storage.
Trust in LaBelle to keep your fur in impeccable condition year-round.
LaBelle's Shipping Policy
1. Dispatch Times: We are committed to processing your orders promptly. All items will be shipped within 2-3 business days from the date of order. Please note that business days do not include weekends or public holidays.
2. Shipping Carrier: All items are shipped via UPS. We've chosen UPS for their reliability and tracking capabilities. A signature will be required upon delivery to ensure your purchase reaches you securely. Please ensure someone is available at the delivery address to sign for your package.
3. Delivery Time: The estimated delivery time will vary based on the shipping destination. Once shipped, you will receive a tracking number to monitor the progress of your package. Delivery times are dependent on the distance between our location and yours.
4. International Shipping: Currently, we do not offer international shipping. We only ship within the United States.
5. Expedited Shipping: For urgent or expedited shipping needs, please contact us directly at 407-422-3565, and we'll provide a shipping quote tailored to your requirements.
6. Shipping Fees:
- Orders Under $50: A flat shipping fee of $14.95 applies.
- Orders Between $50.01 and $249.99: A flat shipping fee of $24.95 applies.
- Orders of $250 or More: We offer FREE shipping.
7. Additional Notes:
- In the event of any unforeseen delays in shipping, we will endeavor to notify you as soon as possible.
- Please ensure that the shipping address provided during checkout is accurate. LaBelle Furs is not responsible for parcels delivered to incorrect addresses provided by the customer.
- If a package is returned due to an incorrect address or multiple failed delivery attempts, the customer will be responsible for any reshipping fees.
8. Questions & Support: If you have any questions about your order or our shipping policy, please contact us at sales@labellesince1919.com or call us at 407-422-3565. We're here to assist you.
Thank you for choosing LaBelle Furs. We appreciate your business and look forward to serving you again.
Standard Return Policy
You have a 21-day window to request a return after you've received your item from LaBelle Furs.
For a return to be valid, the item must meet the following criteria:
- Unworn or unused condition
- Still has its original tags attached
- Retains its original packaging
- Accompanied by a receipt or proof of purchase
To initiate a return, please reach out to us at sales@labellesince1919.com, including the following details:
- Your Name
- Order Number
- Reason for the Return
Upon approval of your return request, we will provide you with detailed instructions for sending your item back to us. Please note that customers are responsible for all return shipping costs, and these will be deducted from your refund. Unsolicited returns without prior authorization will not be accepted.
For any questions related to returns, you can always reach out to us at sales@labellesince1919.com.
Damages and Issues
Immediately upon receiving your order, inspect the item(s). If you find any defects, damages, or if you received the incorrect item, please contact us promptly so we can assess the situation and make it right.
Exceptions / Non-Returnable Items
Please note that specific items are exempt from being returned, such as:
- Custom-made products (like special orders, altered or personalized items)
- Sale items
- Gift cards
Exchanges
For exchanges, you should first return your current item after obtaining approval for the return. Once the returned item is received and inspected, you will be issued a gift card that you can use to purchase the item you wish to exchange it for.
Refunds
Once your return has been received and inspected, we'll notify you about the approval status of your refund. If approved, your refund will be processed automatically to your original payment method, minus the return shipping costs. Keep in mind that it might take some time for your financial institution to post the refund.
Adjustments
We do not make adjustments to prior purchases.